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About the property
Popularity

Tripadvisor
9/10
1594

Booking
7.9/10
1047

Expedia
7.8/10
201
Main services
Wi-fi
Car park
Wheelchair-accessible
24-hour reception
Wi-fi
Car park
* Some services may carry an extra charge.
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Information about the area
Puerto de la Cruz - Tenerife Norte, SpainPuerto de la Cruz is a region situated on the north of the island of Tenerife. Declared of Tourist Interest in 1955, it brings together in attractive harmony both the traditional architecture of the island and the modernity.
The coastal area contains several of the city's main attractions, such as the old harbor, the promenade and the Lago Martiánez complex of swimming pools designed by the Canary Islands architect César Manrique.
Loro Parque is a zoo located on the outskirts of Puerto de la Cruz, where there is an extensive and diverse reserve of animal and plant species.
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What’s nearby
- Sitio Libre Garden - 0.24 km
- Taoro Park - 0.37 km
- Church of All Saints - 0.43 km
- Sortija Park - 0.53 km
- La Paz Viewpoint - 0.53 km
- Hermitage of San Amaro - 0.55 km
Getting around
- (TFN) Tenerife, Tenerife Norte Los Rodeos, ES - 10.5 km
About accommodation
General
- Safety deposit box
- Allergy-free room
- Family rooms
- Designated smoking area
- Minimarket on site
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Live music/performance
- Tennis court
- Billiards
- Sauna
- Happy hour
- Live sport events (broadcast)
- Karaoke
- Solarium
- Table tennis
- Themed dinner nights
- Children's playground
- Public Bath
- Evening entertainment
- Entertainment staff
- Mini golf
- Massage
- Tennis equipment
Services
- ATM/cash machine on site
- Car hire
- Ironing service
- Private check-in/check-out
- Airport shuttle (additional charge)
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Shuttle service
- Dry cleaning
- Tour desk
- Shuttle service (free)
- Daily housekeeping
- Shared lounge/TV area
- Fax/photocopying
- 24-hour front desk
- Airport shuttle
- Trouser press
- Vending machine (snacks)
- Vending machine (drinks)
- Grocery deliveries
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Kid-friendly buffet
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor furniture
Parking
- Electric vehicle charging station
- Parking
- Private parking
- Accessible parking
- Parking on site
Pool and wellness
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Kids' pool
Transport
- Airport drop off
- Airport pick up
Reception services
- Invoice provided
Entertainment and family services
- Board games/puzzles
- Kids' outdoor play equipment
Languages
- Čeština
- Deutsch
- English
- Español
- Français
About the rooms
The accommodation has 160 rooms:
General
- Interconnected room(s) available
- Trash cans
- Safety deposit box
- Hardwood or parquet floors
- Carbon monoxide sources
- Key access
- Fire extinguisher
- Smoke alarm
- Carbon monoxide detector
Services
- Wake up service/Alarm clock
- Wake-up service
Room Amenities
- Sofa bed
- Socket near the bed
- Clothes rack
- Non-feather pillow
- Adapter
- Drying rack for clothing
Safety features
- Air purifiers
Bathroom
- Body soap
- Free toiletries
- Bath or shower
- Toilet paper
- Hairdryer
- Shower
- Towels
- Walk-in shower
- Private bathroom
- Bidet
Media & Technology
- Satellite channels
- TV
- Telephone
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
Cleanliness & disinfecting
- Hand sanitiser
Kitchen
- Kitchenette
- Stovetop
- Kitchen
- Oven
- Refrigerator
- Wine glasses
- Kitchenware
- Dining table
- Electric kettle
Outdoors
- Terrace
- Balcony
- Outdoor furniture
View
- Sea view
- Garden view
- Mountain view
Living Area
- Sofa
- Dining area
- Seating Area
- Desk
Bedroom
- Linen
- Cots
- Wardrobe or closet
- Extra long beds (> 2 metres)
Accessibility
- Roll-in shower
- Entire unit wheelchair accessible
- Accessible by lift
- Upper floors accessible by elevator
Entertainment and family services
- Books, DVDs, or music for children
- Board games/puzzles
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 1 pool:
Location
OutdoorRestaurants
Restaurante Guacimara
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- 5,00 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 14:00 to 00:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
American Express is not accepted as a method of payment.
Please note that the property considers children to be 11 years old and under.
Please note the outdoor pool is covered.
Please note, the sauna, hot tub and solarium carry an extra cost and are not available at weekends.
Please note the shuttle service is available Monday to Saturday until 13:15.